Can I sell on my tickets if I cannot attend?
Regarding Refunds & Exchanges
As our tickets are non-refundable unless an event is cancelled, we advise buyers to sell on their tickets if they cannot attend. This can be done on one of the dedicated ticketing exchanges. There is www.viagogo.co.uk, www.stubhub.co.uk or www.gigsberg.co.uk. You don’t need to have your tickets in hand and it takes just a few minutes to list. We will get your tickets to you in the normal way for you to pass on to your buyer, or in certain circumstances we can send them on directly to your buyer if you request it.
What is a mobile or electronic ticket?
How to create and send a gift certificate
What is a ‘restricted’ event? Are there resale restrictions?
Return to our support forum for more frequently asked questions. If you can’t find the answers you need contact us via the message enquiry form. Visit Customer Support →